Comfortable Home Rebates is a contractor-delivered market transformation program that seeks to build the demand for high-performing, energy-efficient homes. We are interested in partnering with home performance professionals who are committed to promoting and executing energy efficiency upgrade projects at the highest possible level. 

Expectations:

Our expectations of Participating Contractors are as follows:

  • Educates the homeowner/customer on energy efficiency & health and safety 
  • Responds quickly to customer questions and needs 
  • Makes sure their customers completely understand the work they are recommending and performing in their homes 
  • Sets expectations and follows up regularly (more than once) with their customer after the work is done to ensure complete satisfaction and safety 
  • Communicates all changes to their customer regardless if the change may improve what was originally agreed upon 
  • Reliable and professional 
  • Maintains a trustworthy relationship with the customer 
  • Never oversells what they can deliver to the customer 
  • Committed to running an ethical business of the highest standards 
  • Does not use guerrilla sales tactics to land projects 
  • Sells a job based on the overall benefits of retrofits instead of the rebates available for the upgrades 
  • Views customers as long term investments and not a tool to make a quick buck 
  • Takes ownership and constantly seeks ways to add value to their customers 

Quality Work 

  • Constantly seeks the future sustainability of their trade and collaborates with technology and technique to offer cutting edge resolutions for their customers 
  • Provides exceptional quality of work and leaves the customer home in excellent condition 
  • Committed to continuing education, always looking for better ways to deliver value 
  • Corrects mistakes ASAP and doesn’t make the same mistake repeatedly 
  • Ensures all safety requirements are adhered to 

Program Participation 

  • Be the face of the program the customers can trust 
  • Communicates clearly the requirements of the program and manages expectations 
  • Responds quickly to requests for information or documentation 
  • Follows through on getting the incentive application in and getting the customer paid 

To Qualify

To qualify as a Comfortable Home Rebates Contractor:

Work Experience

Company must have been in operation for at least 2 years in the home performance industry. 

Public Presence

Company must have a functioning website listing services available from the company and contact information. 

Certifications & Licenses

All Participants

  • CSLB License Class “B” General Bldg. or “C” license(s) appropriate to scope and installation 
  • Maintenance contractors must hold a “C-20” license 
  • Technicians performing Maintenance must have a EPA Universal or Class II license and a minimum of two years’ experience 

Improvement Pathway Contractors

All CAS testing must be performed by BPI Building Analyst. This person may be on the contractor staff or may be a hired Independent Building Analyst. 

Independent Building Analysts

  • BPI-Building Analyst certification, HERS II Whole House Rater certification (optional) 

Insurance

  • General Liability 
  • Business Auto 
  • Workers’ Comp 
  • Bonding 

Please see the 2020 Participation Agreement for full insurance details. 

Watch the program orientation video:  

Fill out an interest form, here.

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